These terms describe the agreement between you and AppsTestLab when you use our services. Please read them before engaging us.
Last updated: August 15, 2026
Draft for review
This policy is provided as a draft for review. It should be reviewed and finalized for your specific business and jurisdiction before publication. It has not been reviewed by a lawyer.
By contacting us, requesting a service, or making an order, you agree to these terms together with any specific details we agree with you for a particular project. If a specific agreement for a project conflicts with these terms, the project agreement prevails to the extent of the conflict.
You confirm that:
AppsTestLab provides the following services to Android app developers:
The exact scope of each engagement is agreed with you before work begins and is confirmed through our communication channel.
You are responsible for:
Your app must meet the requirements set by Google to be submitted and published on Google Play. These include requirements around content, data safety, permissions, declarations, and developer account standing. We help you prepare for these requirements, but meeting them is ultimately your responsibility.
Google may impose fees, validation steps, or other requirements on your account or submission at any time. These are your responsibility and are not part of our service fees.
Testing services involve real testers using your app on real devices, with the scope and duration agreed for your package. Testing is designed to surface issues before launch. It does not guarantee that every possible issue will be found, and it does not replace your own responsibility to maintain and verify your app.
Testing is a preparation service. Google makes the final decision about whether, and when, your app is approved for production on Google Play.
The testing period length depends on the package you order and the requirements of your testing goal. We will confirm the expected timeline with you before work begins and will keep you updated through our communication channel.
Timelines can be affected by things outside our control, including how quickly you respond with materials and the speed of Google's own review processes. Delays caused by these factors extend the timeline accordingly.
WhatsApp is our primary communication channel. You agree that updates, deliverables, and important notices may be shared with you over WhatsApp, and that you are authorized to use the number you provide. Information shared through WhatsApp is handled as described in our Privacy Policy.
Service prices are shown on our Pricing page and confirmed with you before work begins. Payment details are agreed between us for each engagement. Unless we agree otherwise, payment is due before the corresponding work is delivered.
If you have an eligible app testing order and your app is not approved after our testing, our money-back guarantee applies. You can also discuss cancellation of a service with us on WhatsApp before it begins; any partial work already completed is taken into account when we confirm what applies to your order.
You can read the full details of what the guarantee covers on our Guarantee page.
Our promise is simple: “If your app is not approved after our testing, you get a full refund. No questions asked.”
This guarantee applies to eligible app testing orders and stands behind the testing service we perform. It does not give us any control over Google's decision, and it is not a promise that Google will approve your app. Google makes all final approval decisions independently.
If your app is not approved after the completion of an eligible testing service, contact us on WhatsApp and we will confirm the refund with you directly. The guarantee never requires you to explain why you are asking for a refund.
To be clear: our guarantee is about our service. Approval on Google Play depends on many factors that we do not control, including Google's policies and its independent review of your account and app. We never claim to guarantee Google's decision.
AppsTestLab is not affiliated with or endorsed by Google. We do not control Google's review process, its policies, or its decisions about your app or account. Approval for production on Google Play depends on factors such as policy compliance, your app's technical quality, your developer account standing, and Google's own discretion.
We help you prepare a stronger submission, but no service we provide can guarantee that Google will approve your app.
You retain all rights to your app, its code, its content, and any materials you provide to us. By working with us you grant us the limited right to access and use those materials solely to deliver the service you requested. When the engagement ends, we return or delete the materials on request, subject to any records we need to keep as described in our Privacy Policy.
We will keep the app materials and business details you share with us confidential and will not disclose them except to the extent needed to perform your service or as required by law. You agree to keep confidential any non-public information we share with you about how we deliver our services.
Testing may require sharing your app with the testers you approve. You are responsible for confirming that you are comfortable with the testers participating in your project.
Our templates, methods, reports, processes, and the content of this website remain our intellectual property. We grant you a non-exclusive right to use the reports and deliverables we create for you for your own purposes. Nothing in these terms transfers ownership of our intellectual property to you or of yours to us.
You agree not to:
Our services are provided on a professional best-efforts basis. Unless expressly stated in these terms (such as the money-back guarantee), we do not promise specific outcomes. Reports and advice we provide are preparation support and do not constitute legal advice. In particular, privacy policy drafting and content policy review are drafting and review assistance, not legal opinions.
Our services depend on platforms we do not control, including Google Play, Google Play Console, and WhatsApp (Meta). Changes to these platforms' policies, availability, or features can affect the services we provide. We are not liable for interruptions caused by these platforms.
To the maximum extent permitted by law, our total liability for any claim relating to a service is limited to the amount you paid for that service. We are not liable for indirect, incidental, special, or consequential damages, or for loss of profits, revenue, or data.
Nothing in these terms limits liability that cannot be limited under applicable law.
You may end an engagement at any time by telling us on WhatsApp. We may also end an engagement if you violate these terms, misuse the services, or act in a way that risks our reputation or compliance. If a paid service you have begun is cancelled, what applies to any refund is discussed with you directly, and eligible testing orders continue to be covered by the money-back guarantee.
We may update these terms from time to time. Changes take effect when they are posted on this page. For active engagements, material changes that affect you will also be communicated through our usual channel. Continuing to use our services after a change means you accept the updated terms.
These terms are currently a draft. The governing law and jurisdiction that applies should be filled in when these documents are finalized for the specific business and its jurisdiction. Until then, nothing in these terms asserts a governing law or venue.
Questions, refund requests, and any correspondence about these terms are handled on WhatsApp. You can also use the contact page.
