This page explains what information AppsTestLab may receive, why we receive it, and how we handle it. It applies to everyone who contacts us or uses our services.
Last updated: August 15, 2026
Draft for review
This policy is provided as a draft for review. It should be reviewed and finalized for your specific business and jurisdiction before publication. It has not been reviewed by a lawyer.
AppsTestLab is an independent service that helps developers get their Android apps tested, listed, and launched on Google Play. We offer app testing, store listing and ASO, Google Play Console setup, policy and compliance assistance, and growth and maintenance services.
Most of our work is coordinated through WhatsApp, which means the information you share with us is usually information you choose to give us directly. We do not collect information from this website through tracking scripts, analytics pixels, or advertising cookies.
We only receive information that you (or the systems you use to reach us) provide. In practice this includes:
We do not operate analytics tools, advertising networks, or third-party trackers on this website, and we do not buy or otherwise obtain personal information about people who visit it.
WhatsApp is our primary contact channel. When you message us, WhatsApp provides us with your WhatsApp number and the content of our conversation. Anything you type — including details about your app, your development setup, or your business — is information you voluntarily provide.
WhatsApp is operated by Meta. When you contact us through WhatsApp, your messages are transmitted and stored through WhatsApp's own infrastructure, and WhatsApp's own terms and privacy policy apply to that underlying service. We do not control WhatsApp or how Meta processes its users' data.
To provide our services we may need to work with files and details related to your app, including:
We treat these materials as confidential and use them only to perform the service you asked for, unless you tell us otherwise.
We use the information we receive to:
We do not sell personal information. We share information only in specific, limited situations:
The third-party services that are actually part of how our work happens today are:
This website does not integrate third-party analytics, advertising, or marketing tooling. We do not run cookie banners because we do not use non-essential cookies on this website.
We keep the information received for as long as we reasonably need it to provide our services, respond to requests, resolve disputes, support refund guarantees, and comply with obligations related to the work we perform.
Some project records, such as testing evidence or appeal documentation, may need to be retained longer because they relate to your Google Play account's history. When information is no longer needed, we delete or anonymize it. You can always ask us about what we hold.
We apply reasonable technical and organizational measures appropriate to the information we handle. Because much of our work is coordinated through WhatsApp, the security of your messages also depends on the protections WhatsApp provides and on the practices you use on your own device.
Please do not share sensitive personal information that is not needed for the service you are requesting, and treat any access you grant us to your Google Play Console or accounts as something you can revoke at any time.
This website does not use cookies for analytics, advertising, or personalization, and it does not run third-party tracking scripts. If you open or use WhatsApp as part of contacting us, WhatsApp (Meta) may use cookies or similar technologies under its own policies, which are outside our control.
Depending on where you live, you may have rights relating to the personal information we hold about you, including the right to request access, correction, or deletion, and to withdraw any consent you have given.
You can exercise these rights by contacting us through WhatsApp. We will respond within a reasonable time and will not charge a fee for reasonable requests. This section is descriptive rather than a statement of legal compliance, and your specific entitlements may depend on the law that applies to you.
Our services are intended for developers and businesses that are old enough to own and operate an app and a Google Play developer account. We do not knowingly collect personal information from children through this website.
If you believe a child has sent us personal information, contact us on WhatsApp and we will remove it where we are able to do so.
Our customers contact us from many countries. Using WhatsApp means message data is processed by Meta across its global infrastructure. Materials you prepare for Google Play are submitted to Google's systems. If you engage our services from outside the country where we operate, your information may be processed in other countries through these tools.
We update this page as our practices change. When we do, we will change the “Last updated” date at the top of this page. We encourage you to check back here periodically. Material changes that affect an active engagement will also be communicated through our usual channels.
If you have questions about this policy or about the information we hold, the fastest way to reach us is on WhatsApp. You can also use the contact page.
